Welcome to 2019! As we collectively jump into an exciting new year, eager to explore all its potential, let’s pause for a moment and reflect on the year we’re leaving behind – on our successes and challenges and the valuable lessons we learned along the way.
One of the things I’m most proud of as CEO of this dynamic organization is all the work we did in 2018 and will continue to do in 2019 to realize our mission: to enable a healthier world.
Across Canada, the U.S. and beyond, we provided outstanding clinical, management and technical expertise to provincial / state, territorial, federal and private health system initiatives that strengthen our clients’ ability to meet the challenges they face. Following are a few examples.
In Canada, we’re developing our clinical assessment domain expertise, especially in seniors’ care and in mental health and addiction, to help our clients better service these subsets of the population. We’re also building our EPIC and Meditech electronic health record expertise, recently announcing our partnership with U.S.-based Divurgent, a firm with deep EPIC and Cerner expertise. This partnership combines our respective strengths to the benefit of health organizations implementing or updating healthcare information systems across both the U.S. and Canada.
In Western Canada, we continue to help improve care delivery across domains such as digital health, public health, surgical wait times and home support. Last year we contributed to more than a dozen B.C. Provincial Health Services Authority projects, including one of Gevity’s longest running assignments, Primary Assessment and Care, deployed across all B.C. correctional facilities. Gevity has been a key contributor and leveraged as a trusted advisor due to our proven track record on province-wide and health authority-level clinical transformative initiatives across the continuum of care. Veris Inc., our general management consulting arm based in Alberta, expanded into B.C. in 2018, assisting the B.C. Court Services Branch to identify current service gaps and better understand the barriers and challenges they face. We helped Alberta Health Services enable the use of standards-based clinical terminologies and classifications in the province’s Connect Care Program, and prepared a comprehensive current state assessment and recommendations to help the Doctors of BC resolve EMR data migration challenges.
In the Territories, we expanded our support with several Northwest Territories projects, including project management, procurement and implementation support for multiple systems for Stanton Territorial Hospital Renewal project, which will serve its first patient in Spring 2019.
In Eastern Canada, working with IBM, we successfully completed the inventory, immunizations and investigations, and outbreak management phases of the Nova Scotia’s Panorama project – Canada’s first Panorama deployment in a cloud environment – and kickstarted work on the New Brunswick Panorama implementation. With more than 25 projects in flight across Ontario, from supporting several Ontario government initiatives to providing Meditech report development expertise to several hospitals, Gevity’s Ontario activities continue to expand. We’re growing our reputation in Quebec too, with clients such as Réseau Sélection, who consistently express their appreciation for the quality and expertise that we are able to provide them, sometimes on short notice, and for our ability to be flexible to meet their needs.
We also continued to work with indigenous populations in Canada through supporting the further deployment of Panorama immunizations, investigations and outbreak modules by First Nations in Saskatchewan, and assisting in the proposal for a community electronic medical record and citizen health portal for First Nations in Manitoba.
In the U.S., after welcoming Emergis Solutions Inc. to the Gevity family in January, we worked with hospital systems in New York City to expand their eConsult, electronic messaging, social referral and population health management programs. We also helped clients in New York, New Jersey and Virginia implement and optimize electronic records and patient portals to improve the application that a client uses to improve data collection and usability while managing care for 9/11 attack survivors. As well, we contributed to designing and procuring the next generation of the U.S. national eHealth Exchange (formerly known as the National Health Information Network), and partnered with Deloitte Canada to deliver a Health Information Exchange platform for University of Kentucky – the KHIE. We’re also rolling out approximately 100 point of care lab projects across all NYC Health+Hospitals acute care hospitals and diagnostic and treatment centres, implementing the next generation of the national eHealth Exchange and supporting a centralized system-wide contact centre to improve patient service.
Our international work has also grown. This year, we helped the Dubai Health Authority to successfully implement a public health information system, again in collaboration with IBM. We also completed a range of small but highly meaningful projects for the World Health Organization’s Western Pacific Region to support Pacific Island nations as they work to improve their health systems through digital health strategies. We continued to help Tonga’s Ministry of Health strengthen data-driven decision-making by implementing electronic data collection and reporting tools and by initiating development of a health information system RFP. Lastly, we began a new, multi-year project to launch a national eHealth program for the State of Qatar that will go well into 2019 and beyond.
Some of our work is not bound by geography. We continue to advance healthcare terminology knowledge and standards by engaging in a host of activities. Whether it’s contributing to curricula and guest-lecturing at the University of Victoria’s new graduate-level health informatics program, hosting hands-on FHIR connectathons and executive-level workshops, or participating in a variety of industry conferences, Gevity experts continue to get the word out about how to best leverage FHIR, HL7 and related standards to enable a healthier world. We continue to be recognized as leaders in eHealth architectures, interoperability and related fields through these efforts.
We’ve also launched a program of engaging a range of health informatics industry leaders in conversation. Please check out what leaders like Lynne Zucker, Infoway’s Executive VP Access Health;, futurist Zayna Khayat, currently with SE Health; and Canadian digital health pioneer Will Falk, had to say “in conversation” on our blog.
To top it all off, our management partners Joanne Templeton and Dr. Margaret Kennedy were named as two of Digital Health Canada’s 10 Women Leaders in Digital Health, and we could not be prouder!
And we have so much more to look forward to! I expect that many of the technologies so widely discussed over the past few years – AI, blockchain and voice control, to name a few – will continue to mature, yielding applications that have the potential to radically impact and enhance the delivery of health and social services around the globe. I also predict that consumer-driven pressure for the healthcare industry to modernize will continue to build, driving change.
As a company, we’re staying nimble, growing and reorganizing internally to ensure we can keep helping our clients provide outstanding patient care.
As we head into 2019, eagerly embracing the challenges and joys that lie ahead, I wish everyone another successful year – another best year ever – as Gevity, working with clients and partners, continues to make a positive impact, help our clients succeed, do the right thing, strive to be the best and empower people. I look forward very much to working together with you all to enable a healthier world both here at home and around the globe.