The first recorded coronavirus pandemic in history has, as of June 15, 2020, resulted in over 8 million infections and 430,000 deaths worldwide. Stringent policies — from school and work closures to physical distancing measures — have been implemented to contain the spread of infection, protect hospital resource adequacy, and limit the pandemic’s overall burden. While these policies are essential to protecting public health, they are extremely costly, both economically and socially.
As the economic costs mount and the transmission curve starts to flatten in some places, we all need to consider how economies, communities, and businesses can safely scale their services back up to pre-pandemic levels. A staged, evidence-based approach to managing the new normal – direct contact between your staff and clients – grounded in risk assessment and epidemiological best practices, and conforming to the unprecedented regulatory environment being rolled out to mitigate community contact spread, will be essential to help keep flattening the curve.
Your business needs to understand the best ways of managing direct contact in a constantly changing environment. Having the right information about your local community, the risks involved, and the rapidly shifting regulatory environment are paramount. This data is critical to how you implement protective measures like activity restrictions, sanitization, social distancing in a professional context and leave administration. Timely, accurate and clear community risk information using a risk-based model can guide your policy and procedures on when (or if) and how your employees return to the workplace and how your business interacts with your customers.
Risk Assessment Approach
Gevity’s approach to community-based risk assessment starts with a broad scan of the potential factors influencing, driving, or enabling pandemic transmission and vulnerability. Our risk assessment framework is based on guidance from the Public Health Agency of Canada, U.S. CDC and World Health Organization, drawing upon 37 risk indicators across disease epidemiology, community characteristics, healthcare capacity, and public health capacity. These indicators assess exposure, vulnerability, and adaptive capacity. A combination of static and dynamic risk indicators are used, enabling a streamlined approach to updating risk estimates as the situation evolves.
The data collection approach incorporates insights from published literature, government reports and local news publications, with a particular emphasis on relevance to local context. Gevity integrates the best and most current data to inform our risk assessments, establishing a scalable, repeatable formal process. We use PanDemo© — a sophisticated modelling tool that projects pandemic transmission in the context of hospital capacity and resource demand — to inform predictions of how various transmission patterns and intervention strategies may impact future community vulnerability and resilience. This is how we move from a “current state” understanding to a proactive, “future state” planning approach.
Preparing your Business for Direct Contact
Once your organization understands the community risk, Gevity can propose next steps, by offering focused business advisory services related to:
- Policy and Practice Impact Analysis – so you can optimize your policies and practices to reflect the current and coming influencers on your business
- Organizational Readiness Assessment – so you understand the change that needs to happen
- Operational Change Management – so you can implement the business change, delivery models and staff/customer interaction guidelines that will keep everyone safer
- Business Continuity Renewal – so you can plan for and ensure the long-term resiliency of your business operations
While you may feel that the middle of a pandemic is too late to build a COVID-ready business continuity strategy, the rapidly evolving situation provides a range of opportunities to implement steps that can improve your business response, plus ensure that you can shift tactics as the situation evolves. We can help you assess areas of weakness, recommend specific actions, and – most importantly –help put these actions into play.
Connect With Us
At Gevity, we specialize in taking a structured, multi-pronged approach to help our partners translate data into sound evidence that will help them make decisions that reduce their risk profile. Using a blend of academic and consulting techniques, we get the data right for the decisions that matter.
Leverage our multidisciplinary Gevity experts’ diverse healthcare and industry experience to focus the lens so you can clearly see the path to your goals and deliver on a plan to get there.
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Canada & International